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Frequently asked questions

Clear answers before you begin.

Learn what the facial assessment does, what you receive and how Epiderm AI handles the choices around your information.

Woman preparing to take a facial assessment photo
Illustrative scene
How does Epiderm AI work?

Take or upload a facial photo. AI helps organize initial aesthetic observations into facial areas and possibilities to discuss at a consultation.

Does Epiderm AI replace a doctor?

No. The assessment helps you prepare for a consultation. It is not a diagnosis or treatment instruction. A doctor assesses suitability and makes medical decisions with you.

What do I receive after the assessment?

A personal preview with the number of relevant areas and a few observations. You can then choose to unlock a fuller report or request contact about a consultation.

Can I share the results with a doctor or clinic?

You can save or print your unlocked report and bring it to your appointment. Your report and photo are not automatically sent to a clinic.

What happens to my photos and information?

An explanation and your consent are required before submission. Your photo is sent for assessment processing. The privacy page explains use, storage, and contact requests.

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